PRESS RELEASE

Heirs Technologies partners with XEBO.ai to revolutionize Customer Experience in Nigeria and West Africa

9th December 2024

LAGOS, NIGERIA – XEBO.ai, a leading Experience Management platform, has announced a strategic partnership with Heirs Technologies, a technology solutions provider dedicated to advancing innovation in Africa. This collaboration marks a step forward in transforming how businesses across Nigeria and West Africa deliver Customer Experiences, leveraging cutting-edge technology to drive growth and customer satisfaction.  

This partnership unites Heirs Technologies’ deep expertise in developing tailored, technology-driven solutions for the African market with XEBO.ai’s strengths in streamlining customer journeys and driving real-time customer engagement. Together, the two organizations are uniquely positioned to help businesses strengthen customer relationships and achieve measurable outcomes through innovative strategies and tools.  

Commenting on the partnership, Mr Toyin Osunlaja, Head BFSI & Telcos., at Heirs Technologies, said: “At Heirs Technologies, we are thrilled to announce our strategic partnership with XEBO.ai, a leader in customer survey solutions. This collaboration is a testament to our promise and purpose, combining technology with customer satisfaction, we enable businesses to gain valuable insights to enhance their customer experiences, making data-driven decisions. Together, we’re committed to empowering organisations to listen more closely, respond more effectively, and drive sustainable growth through actionable customer feedback.”  

Yash Sultania, CEO of XEBO.ai, shared: This partnership reflects the alignment of our shared values and vision. By combining XEBO.ai’s technology with Heirs Technologies’ local expertise, we aim to empower businesses with actionable insights and innovative tools to enhance customer engagement, build loyalty, and drive sustainable growth.  

A shared vision for success

Heirs Technologies has established itself as a leader in enabling African businesses to adopt innovative, impactful technologies that nurtures growth and operational excellence. XEBO.ai shares this commitment to customer-centric transformation, offering advanced tools that prioritize customer success and drive measurable growth. Together, the partnership will deliver meaningful change for businesses across the region.  

About Heirs Technologies

Heirs Technologies is a leading technology solutions provider focused on empowering businesses in Africa with innovative tools and services. With a commitment to driving growth and transformation, Heirs Technologies delivers impactful solutions tailored to the unique needs of the African market.  

About XEBO.ai

XEBO.ai is a leading AI-powered Experience Management platform designed to enhance Customer Experiences through data-driven journey mapping, social listening, and analytics. XEBO’s mission is to help businesses better understand, engage, and delight their customers while achieving measurable success.  

For more information or media inquiries, please contact:

Peter Koinange  

RSM- East & West Africa

peter.k@xebo.ai  

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