.png)
7th November 2024
Riyadh, Saudi Arabia - XEBO.ai, in partnership with X-shift, today announced the successful hosting of the 2nd edition of XE-Live Riyadh, which took place on 6th November. The event brought together some of the brightest minds in Customer Experience (CX) under the theme, “The Intelligent Customer Experience: AI Strategies for Success.” Attendees from leading Saudi Arabian brands, including HALA, Alinma bank, Capital market Authority, THIQAH and others, gathered to engage in a day of thought-provoking discussions, keynotes, and networking aimed at advancing CX through AI-powered innovation.
The strategic partnership between XEBO.ai and X-shift is a step towards addressing the unique CX needs of the Kingdom of Saudi Arabia. With XEBO.ai’s advanced AI solutions in Experience Management and X-shift’s local expertise, this partnership is poised to empower businesses in the region with tailored CX solutions. Together, the two companies aim to help brands create impactful customer interactions that resonate with Saudi consumers.
The XE-Live Riyadh agenda was filled with insightful keynote speeches and dynamic panel discussions, all spotlighting the transformative role of AI in CX. Attendees gained invaluable perspectives from esteemed CX experts who shared their approaches to using AI to enhance customer interactions and deliver highly personalized experiences. Keynote speakers included industry leaders like Mansour Al-Ajmi, Abdulaziz Alshamsan, and Abdullah Al Sofyani.
Panel discussions covered a wide range of topics and concluded with a networking lunch, providing a valuable opportunity for attendees to connect and discuss the future of CX in Saudi Arabia and beyond.
Mansour Al-Ajmi, CEO of X-shift, highlighted the impact of this collaboration on Saudi Arabia’s CX landscape, stating, “By combining XEBO’s cutting-edge technology with our local insights, we’re able to deliver solutions that truly address customer needs in the region. This partnership marks a pivotal moment for CX innovation here in the Kingdom.” Yash Sultania, CEO and Co-Founder of XEBO.ai, shared his enthusiasm as well, adding, “Saudi Arabia’s fast-paced digital transformation calls for solutions that are both tailored and grounded in local knowledge. Our partnership with X-Shift allows us to meet this demand, positioning XEBO.ai as the leading choice for Experience Management in Saudi Arabia. Together, with a focus on AI-driven advancements, we’re transforming the way businesses engage with customers to foster loyalty and sustained success.”
The second edition of XE-Live Riyadh has cemented its role as a vital platform for CX professionals to envision the future of customer experience in Saudi Arabia. With AI-led innovations, businesses in the region are set to provide more personalized and efficient customer interactions, enhancing satisfaction and loyalty.
About XE-Live
XE-Live is a leading event in the CX industry, fostering innovation and connection. Each year, it brings together leaders and forward-thinkers to explore how AI and technology are reshaping customer engagement.
About X-Shift
X-shift is committed to helping businesses redefine digital success by transforming customer interactions, providing end-to-end managed services, and powering seamless IoT connectivity.
About XEBO.ai
XEBO.ai is a leading AI-powered Experience Management platform dedicated to empowering brands to provide exceptional Customer Experience, Employee Experience, and Digital Research capabilities. Using cutting-edge AI technology, XEBO.ai generates actionable insights for top companies across the Middle East, Africa, Asia, and the USA, helping them transform customer and employee journeys.
For more information, please email us at info@xebo.ai or visit www.xebo.ai.
Media Relations Contact:
Riyadh Abdullah Alzahrani
Regional Sales Manager - Middle East
riyadh.a@xebo.ai
