Welcome to the latest issue of our monthly newsletter! We are thrilled to present you with some exciting feature updates and share with you the newest developments and releases from XEBO.ai.
With this latest feature from XEBO.ai, users can export their data with headers in the Arabic language. This feature is beneficial for our Arabic-speaking users, as it ensures a seamless experience by providing data in their preferred language to enhance accessibility and usability.
Now, XEBO.ai transforms user experiences by ensuring timely resolutions and optimized resource allocation. With Ticket Escalations, users can address customer concerns by informing key stakeholders of continuous low ratings for tickets. Dynamic Ticket Allocations streamline workflow processes by automatically assigning tickets to the relevant personnel to improve efficiency and productivity.
Introducing our new feature, Recurring CATI Survey, which enhances the flexibility and functionality of our survey platform. Now, users can configure surveys to support multiple responses within specified time to enable continuous data collection.
XEBO.ai was in LEAP 2024!
The event was an opportunity to gain valuable insights, network with industry leaders, and dive into the future of technology.
XEBO.ai was a Gold Partner in the 15th Edition CX Strategy Summit & Awards 2024. At this event, industry leaders gathered to delve into the future of CX and help businesses lead the way with innovative strategies and insights.
Our Engineering Hackathon, IdeathonX, has successfully concluded, marking three days of creativity, collaboration, and intense coding. More than exciting prizes to win, it was a time for our teams to unite and explore the limits of our capabilities.
AI revolutionizes industries with human-like abilities, reshaping CX and transforming how businesses engage with customers. Companies recognize its potential to personalize experiences and craft effective strategies.
Delve into AI's essence, evolution, and its impact on CX in our e-book. Download now!
Navigating the future of customer experience with AI | Survey2Connect
Amidst AI's excitement, CX Trends emphasizes the importance of genuine connections with customers. Businesses are figuring over the latest trends, customer expectations, and proactive approaches for their CX strategy in 2024.
Download your copy of the e-book to discover major CX trends.
Top Customer Experience Trends to Watch Out in 2024 | Survey2Connect
Customer Experience KPIs you need to measure | Survey2Connect
CSAT Questionnaire | Survey2Connect
