In this episode of the Experience Beyond Podcast, host Anand Nigam sits down with David Avrin, an internationally renowned Customer Experience expert, to discuss the Future-Proof CX Playbook. David shares his insights on how businesses can become ridiculously easy to do business with, a key strategy for staying ahead in today’s competitive landscape. With over two decades of experience working with companies across the globe, David’s advice on simplifying the customer experience is invaluable for any organization looking to retain customers and gain a competitive edge. Tune in for practical strategies to future-proof your business and elevate your customer journey!
