XEBO.ai is recognized in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms.

XEBO.ai is recognized in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms.

March 2025 – XEBO.ai, a leader in customer experience solutions, has been named in the 2025 Gartner Magic Quadrant. We believe this milestone highlights XEBO.ai’s AI- driven approach to transforming Voice of the Customer initiatives worldwide.

Driving Customer-Centric Innovation

Gartner evaluates vendors based on their Ability to Execute and Completeness of Vision. To us, XEBO.ai’s inclusion underscores its commitment to delivering high-value VoC solutions for enterprises. Its AI- powered tools, seamless social feedback integration, and actionable insights differentiate it in a competitive landscape.

“We believe, this recognition is a major milestone for us,” said Yash Sultania, CEO of XEBO.ai. “Our focus on innovation and our clients’ trust drive us to reshape how organizations act on customer feedback. We’re honored to stand alongside industry leaders.”

Anand Nigam, Co-Founder of XEBO.ai, added, “Being in Gartner’s Magic Quadrant validates our vision to redefine customer and employee experience with AI. We’re challenging legacy platforms with a next-generation solution.”

Shaping the Future of Customer Experience

As businesses focus on customer-centric strategies, XEBO.ai empowers organizations to gather insights, identify opportunities, and adapt to evolving customer needs.

“The VoC landscape is evolving rapidly,” said Anand. “XEBO.ai’s modular, scalable platform helps companies stay ahead while addressing industry challenges.”

Looking Ahead

To us, XEBO.ai’s recognition in the Magic Quadrant marks a significant milestone. The company is preparing an ambitious product roadmap with expanded AI capabilities and deeper integrations to serve a broader range of industries.

To learn more, visit XEBO.ai.  

Gartner, Magic Quadrant for Voice of the Customer Platforms, 16 April 2025

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About XEBO.ai

XEBO.ai is a leading Experience Management platform leveraging AI to improve customer interactions. By collecting feedback across multiple channels, analyzing it with advanced tools, and delivering actionable insights, XEBO.ai helps businesses create customer-centric experiences that drive satisfaction and loyalty.

Media Contact

Anand Nigam

Co-founder and Director of XEBO.ai

Anand@xebo.ai

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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