XEBO.ai is recognized amongst the top VoC platforms in Gartner® Magic QuadrantTM Report, 2025.
Discover why we’re the perfect VoC partner to help you take your Customer Experience to the next level.
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The Gartner® Magic Quadrant™ for VoC Platforms Explained
Gartner's Magic Quadrant for VoC (Voice of the Customer) Platforms evaluates technology providers based on their ability to collect, analyze, and act on customer feedback across multiple channels. It categorizes vendors and profiles them, helping organizations identify the best-fit solutions for their customer experience and feedback management strategies.
What Gartner® highlighted about XEBO.ai in the Magic Quadrant™ Report 2025 for VoC platforms
Redefining VoC with AI at the Core
XEBO.ai is built with AI at its core, turning scattered insights into real-time, actionable strategies. Our AI-powered solutions for CX, EX, Journey Mapping, and Social Listening seamlessly integrate automation and predictive intelligence, making VoC smarter and more agile.
Built for Scale, Perfect Fit for Every VoC Journey
Whether starting or optimizing a VoC program, XEBO.ai accelerates success with AI-driven analytics, customizable workflows, and industry-specific templates. Its secure, cloud-based infrastructure supports high data volumes, multi-team collaboration, and role-based access—ensuring flexibility without compromise.
Support for Indirect and Direct feedback
XEBO.ai goes beyond surveys, analyzing indirect feedback with AI-powered sentiment detection and LLMs. It uncovers deeper customer insights, delivering a complete view of the experience in user-friendly dashboards.
Always-On, Always- Available Support
With 24/7 multilingual support, real-time translation, and automated issue resolution, XEBO.ai ensures seamless customer interactions anytime, anywhere.
The world’s top brands trust XEBO.ai for seamless Experiences
HEAR FROM OUR CUSTOMERS
"Extremely user-friendly, easy to use, end-to-end automated platform. Regularly updated and now endowed with AI capabilities. Forward-looking. Thoroughly satisfied with the product as well the service of the team"
Senior Director Global Telecom Giant
"XEBO.ai is a super user-friendly application that is a click away from creating, designing, integrating and pushing personalized surveys to your customers and employees and customize your feedback analysis in different variety of choices, most importantly the staff you are working with are very supportive, fast and open minded."
Customer Process Manager Major Transportation Chain
"Our Experience with XEBO.ai has been great. XEBO has all the required features that could help to positively enhance our feedback collection process. We were able to collect feedback, analyze the data and use the insights for further improvement much more effectively. The product also has a great support that is available whenever we require help, and has been really instrumental in maintaining a high level of satisfaction and positive experience."
Head of CX Major Global Bank
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Gartner, Magic Quadrant for Voice of the Customer Platforms, 31 January 2024. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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